Buongiorno

Ho recentemente acquistato una stampante HP Envy 6030. Ho scaricato HPLIP 3.21.2. Riesco a stampare ma lo scanner non funziona. Ho provato a scaricare una versione più vecchia di HPLIP (3.20.6). ma il problema persiste. Mi sembra sia un problema di plugin. Dopo aver lanciato HP Device Manager mi appare l' icona per scannerizzare, ma, se la seleziono, mi appaiono due avvisi. Il primo di errore, "error", il secondo "driver plug-in required". Questo secondo avviso mi dice di digitare il comando "hd-plugin" dal terminal. Se digito tale comando, mi appare il seguente messaggio: error: /home/eugeny_75/.hplip/hplip-3.20.6-plugin.run file does not match its checksum. File may have been corrupted or altered

Qualcuno è in grado di aiutarmi ?

Grazie

chiesto 09 Apr, 17:33

Gerolamo's gravatar image

Gerolamo
202

prova a eliminarlo:

rm /home/eugeny_75/.hplip/hplip-3.20.6-plugin.run

e rieseguire il comando: hd-plugin

p.s. cosa vedi da: sane-find-scanner

p.s. dove scaricarlo manualmente: https://developers.hp.com/hp-linux-imaging-and-printing/plugins

(10 Apr, 11:02) sacarde sacarde's gravatar image

Ciao Sacarde

Grazie per la tua risposta. Pria che mi scrivessi ho reinstallato l' ultima versione: hplip-3.21.2.run. L' ho messo sul desktop e ho digitato sh hplip-3.21.2.run Purtroppo il problema persista. Se, come suggerisci tu, digito rm /home/eugeny_75/.hplip/hplip-3.21.2-plugin.run, ottengo la seguente risposta: eugeny_75@eugeny-75:~$ rm /home/eugeny_75/.hplip/hplip-3.21.2-plugin.run rm: cannot remove '/home/eugeny_75/.hplip/hplip-3.21.2-plugin.run': No such file or directory

Grazie

(10 Apr, 15:25) Gerolamo Gerolamo's gravatar image

eugeny_75@eugeny-75:~$ sane-find-scanner

# sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter.

could not open USB device 0x105b/0xe065 at 002:004: Access denied (insufficient permissions) could not open USB device 0x0c45/0x6513 at 002:003: Access denied (insufficient permissions) could not open USB device 0x0438/0x7900 at 002:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions) could not open USB device 0x0bda/0x0129 at 001:004: Access denied (insufficient permissions) could not open USB device 0x0438/0x7900 at 001:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions) # No USB scanners found. If you expected something different, make sure that # you have loaded a kernel driver for your USB host controller and have setup # the USB system correctly. See man sane-usb for details.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program.

# You may want to run this program as root to find all devices. Once you # found the scanner devices, be sure to adjust access permissions as # necessary.

coll. permanente

ha risposto 10 Apr, 15:31

Gerolamo's gravatar image

Gerolamo
202

  • se ho capito bene tu devi eseguire "hd-plugin" non il ....run

  • provato a eseguire: sudo sane-find-scanner

(10 Apr, 17:58) sacarde sacarde's gravatar image

Ecco ciò che ottengo:

eugeny_75@eugeny-75:~$ sudo sane-find-scanner [sudo] password for eugeny_75:

# sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x105b [Broadcom Corp], product=0xe065 [BCM43142A0]) at libusb:002:004 found USB scanner (vendor=0x0bda [Generic], product=0x0129 [USB2.0-CRW]) at libusb:001:003 # Your USB scanner was (probably) detected. It may or may not be supported by # SANE. Try scanimage -L and read the backend's manpage.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. eugeny_75@eugeny-75:~$

coll. permanente

ha risposto 10 Apr, 18:11

Gerolamo's gravatar image

Gerolamo
202

Cmque si....mi sembra di capire che manchino i plug-in. Quando lancio lo scanner il computer mi dice che mancano i plug-in

(10 Apr, 18:15) Gerolamo Gerolamo's gravatar image

e' questo?:

USB scanner (vendor=0x105b [Broadcom Corp], product=0xe065 [BCM43142A0]

  • provato a riutilizare il software hplip oppure installare:

xsane sane-utils

leggi: https://wiki.ubuntu-it.org/Server/Scanner

(10 Apr, 18:17) sacarde sacarde's gravatar image

da quanto vedo xsane viene lanciato automaticamente da HPLIP c' è un modo di attaccare uno screenshot a questi messaggi ? Se potessi attaccarlo vedresti meglio il problema.

(10 Apr, 19:08) Gerolamo Gerolamo's gravatar image
(10 Apr, 21:04) sacarde sacarde's gravatar image

perdonami ma.....https://imagebin.ca/ mi sembra richieda un account twitter (che non ho). https://i.imgur.com non riesco a capire come funzioni. Tornando al problema, ho provato a digitare hp-plugin da terminal

(11 Apr, 10:31) Gerolamo Gerolamo's gravatar image

eugeny_75@eugeny-75:~$ hp-plugin

HP Linux Imaging and Printing System (ver. 3.21.2) Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details.

HP Linux Imaging and Printing System (ver. 3.21.2) Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details.

Checking for network connection... Downloading plug-in from: Receiving digital keys: /usr/bin/gpg --homedir /home/eugeny_75/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9 Creating directory plugin_tmp Verifying archive integrity... All good. Uncompressing HPLIP 3.21.2 Plugin Self Extracting Archive..............................................................

HP Linux Imaging and Printing System (ver. 3.21.2) Plugin Installer ver. 3.0

Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details.

Plug-in version: 3.21.2 Installed HPLIP version: 3.21.2 Number of files to install: 64

Plugin installation failed error: Python gobject/dbus may be not installed error: Plug-in install failed.

Done. eugeny_75@eugeny-75:~$

coll. permanente

ha risposto 11 Apr, 10:32

Gerolamo's gravatar image

Gerolamo
202

prova:

sudo apt install python-gobject

p.s. per incollare immagini basta che carichi l'imagine e mi indichi l'url

(11 Apr, 10:46) sacarde sacarde's gravatar image

eugeny_75@eugeny-75:~$ sudo apt install python-gobject [sudo] password for eugeny_75: Reading package lists... Done Building dependency tree
Reading state information... Done python-gobject is already the newest version (3.26.1-2ubuntu1). The following packages were automatically installed and are no longer required: libqt5designer5 libqt5help5 python3-click python3-colorama python3-dbus.mainloop.pyqt5 python3-notify2 python3-pyqt5 python3-sip Use 'sudo apt autoremove' to remove them. 0 upgraded, 0 newly installed, 0 to remove and 8 not upgraded. eugeny_75@eugeny-75:~$

(11 Apr, 10:49) Gerolamo Gerolamo's gravatar image
  • il sistema e' aggiornato? su quale versione sei di bunutu?

  • altra prova: al punto < 3 >

https://askubuntu.com/questions/1250519/hp-plugin-fail-hplip

(11 Apr, 11:05) sacarde sacarde's gravatar image

ho ubuntu 18.04.5 LTS

(11 Apr, 13:44) Gerolamo Gerolamo's gravatar image

non ci rimane che provare il punto .3. del link di sopra

(11 Apr, 13:53) sacarde sacarde's gravatar image

grazie Sacarde

la chiave era nel comando: sudo aa-disable /usr/share/hplip/plugin.py una volta digitato, sono riuscito ad installare i plug-in tramite: hp-plugin

grazie infinite.

(11 Apr, 14:29) Gerolamo Gerolamo's gravatar image

risolto la chiave era nel comando sudo aa-disable /usr/share/hplip/plugin.py

(11 Apr, 14:32) Gerolamo Gerolamo's gravatar image

ora bisogna titolare questa discussione come "risolto", giusto ?

(11 Apr, 14:33) Gerolamo Gerolamo's gravatar image
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